Is the Massachusetts Remodeling Company you're considering licensed and insured? Many say they are, but they may only have liability insurances. Verify they have workman’s compensation by asking for a certificate of insurance for workman’s compensation and liability insurance.

Are they a “Lead Safe Renovation” licensed contractor? By law, any home renovation done on a home that was built pre-1978 must be done by a Lead Safe Licensed Contractor. This is important and could cost you if or when you go to sell your home.

Do they respond promptly to your inquires? When you call during business hours will you talk to professional office staff, some answering service or even worse, someone’s cell phone voice mail and then have to wonder if you will ever get a call back? If you do leave a voicemail after hours, will they call you back promptly? When you are interviewing contractors, if there is any poor follow up during this process, imagine what it will be after they have your money.

How is their customer support throughout the project? Do they have a construction software management system that works in real time that places information at your fingertips about your selections, upgrades, financial decisions, questions, documents, photos, and more? If not, you may find communication very frustrating.

What type of Warranty do they offer? Do they offer their clients a one year workmanship warranty in addition to any manufacturer’s warranties? Do they follow up with their clients at 1 and 6 months after closeout to make sure you are satisfied and take care of any issues?

Can they agree to a timetable for your project? Do they have architects, designers and builders under one roof that will work with you as a team? Are they a united and experienced team from initial concept through construction, which means that they can identify potential issues before they become problems and keep you on a timely schedule.

Do they have a website? Do they have online reviews? Ask for referrals and see if you can go and look at some of the work that they have completed! If not, it is a good indicator that something is wrong.

Communication is Key! Ask how they manage a project, how they communicate and update you on project status. Great communication is one of the most important pieces to having a smooth project and it helps to keep cost to a minimum.

From a kitchen or bathroom renovation to adding a new addition, the right remodeling company from Central Massachusetts can renovate your home with minimized hassle and stress. With a little preparation and a few phone calls, you can quickly find the Central Massachusetts remodeling company that suits your needs and get on with enjoying your newly renovated home!

Quality service has a cost. Many times, the lowest estimate if chosen becomes the costliest decision. We highly recommend that you research the Remodeling Company that you are trusting to make your dreams come true with your home!